Frequently Asked

 
 

๐Ÿ’pre-order questions ๐Ÿ’

Are all of your cakes, pies, tarts, and other pastries gluten free?
Yes! Everything that comes into HYGF HQ is 100% gluten free, even Certified Gluten Free and Organic when possible. Even the most sensitive of Celiac customers should feel comfortable and happy eating HYGF goodies.

Can you make something vegan? Nut-free?
I don't typically, but I can. Vegan items are usually special order, and completely custom flavors. Vegan orders will cost just a couple bucks extra since they could require an extra trip to the market.
I can do some things nut-free on request. Just ask!

Can you copy another baker's design that I saw on Instagram?
My formula for designing and assembling cakes has three parts: one part your input, one part science (chemistry, gravity, physics and such), and one part creative expression. Most bakers have their own style and their own thing that brings them joy. My hope is that you'll see something I've made and fall in love with it enough to want something of your own! If you wanna get into the nitty gritty, here's a much more longwinded explanation.

Can you make me a unicorn cake? Can you make a cake that uses fondant? Can you make cake pops?
No.

๐ŸŽabout ordering ๐ŸŽ

How can I place an order?
Happy you asked. Place your order request here!

What forms of payment do you accept?
I accept all major credit cards through one of the world's safest and most reliable payment processors, Square. I also accept payments through both Venmo and SquareCash app. I also accept cash! Unfortunately, I do not accept Paypal.

Do you deliver?
Unfortunately, I'm usually tied up working on orders to be able to deliver. However, I will deliver for free to Ponce City Market, and most places ITP for a small fee.

๐Ÿ’about your baked goods ๐Ÿ’

I'm picking my baked goods up. How do I get my cake home safely?
HYGF baked goods are sent home in sturdy, well-sealed boxes that can withstand some jostling. To be super safe, turn your AC up as high as you can and put the box on the passenger side floor of the car, directly underneath the blast of air. The floor of the car is the most level partโ€“car seats are no good. If you have a helper, even better. 

My event isn't until tomorrow. How can I store my items until then?
Buttercream cakes can be stored in the fridge for 24-48 hours after pickup. Be sure to remove from the fridge at least two hours before it'll be consumed. Buttercream cakes are like cheese: they love being served at room temperature and are much softer, more supple, and the flavor more rich.

Are these flowers edible?
Some are, some aren't. A good rule of thumb is to remove all flowers from the cake before you eat it, unless otherwise specified. I do purchase edible flowers from local farmers on occasion, but will let you know when they're safe to eat.

Are these sprinkles vegan?
If you ordered something vegan, I will only use vegan sprinkles. :)

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